Wiring Up an AI Front Desk: Chatbot, Voice Agent, Web Calls and a Booking Terminal on One Knowledge Base
This story is from 2026-10-19. It is preserved in the archive; the latest stories are on the live feed.
Picture a physio clinic with two treatment rooms. The owner has one question: "Can a bot answer my phone while I'm working on someone's knee?" Short answer: yes. Longer answer: the bot is the easy part. The hard part is making the website chat, the phone, and the diary all agree with each other. So…
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- 2026-10-19 19:54 · DEV Community — AI
Wiring Up an AI Front Desk: Chatbot, Voice Agent, Web Calls and a Booking Terminal on One Knowledge Base