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You Aren't Choosing an AI Tool. You're Choosing Who Gets Paged at 2 AM.

This story is from 2026-09-06. It is preserved in the archive; the latest stories are on the live feed.

Part of AI Leadership in the Real World — how leaders turn scattered pilots into governed, adopted, measurable capability. TLDR: A support agent doing 50,000 chats a month needs ~3.5 FTE and $500k+/year just to stay accurate — while a typical 100-seat Copilot rollout sees only 20-30 seats used week…

Read the full story at DEV Community — AI ↗

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  1. 2026-09-06 21:43 · DEV Community — AI
    You Aren't Choosing an AI Tool. You're Choosing Who Gets Paged at 2 AM.

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