your agent connected two apps and still got it wrong — here's why
Here's a flow every support team knows. A customer asks for a refund. The request lives in the support desk. The order lives in the billing system. End to end, the agent reads both, checks the refund rules, issues the refund, and confirms back to the customer. Problem is the rules aren't in either…
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- 2026-10-16 03:31 · r/AI_Agents
your agent connected two apps and still got it wrong — here's why