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Your agent isn't hallucinating — your rules never defined "I don't know"

Picture an internal expense agent. Someone asks whether a flight change fee is reimbursable. Retrieval returns zero chunks — the policy PDF failed to parse — and the agent answers "Yes, covered under the standard travel policy", then advances the request to approved . Nobody notices until the end o…

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  1. 2026-11-11 01:53 · DEV Community — AI
    Your agent isn't hallucinating — your rules never defined "I don't know"

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