Your Agent Said It Right. Did the Caller Hear It? Live Call Testing in Voicetest
A voice agent can pass every text simulation and still fail on a real call. The LLM produces the right sentence, and then the speech pipeline mangles it: a phone number read as a quantity, a drug name the TTS voice can't pronounce, an appointment time that STT on the other end turns into a differen…
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- 2026-11-12 05:37 · DEV Community — AI
Your Agent Said It Right. Did the Caller Hear It? Live Call Testing in Voicetest