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Your AI Complaint Says Things You Never Said

A study found AI-written complaints win relief more often. Its own AI edit of one says 'I do not own a cell phone'. The consumer never said so. You have a complaint about your bank, and it reads the way you feel. Asking a chatbot to make it clearer is a sensible move. A study of 1,134,512 complaint…

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  1. 2026-11-01 14:27 · DEV Community — AI
    Your AI Complaint Says Things You Never Said

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