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Your AI Engineer Is Debugging Workflows, Not Prompts

This story is from 2026-09-11. It is preserved in the archive; the latest stories are on the live feed.

The support agent looked fine during testing. It understood refund requests, found the correct order, explained the policy, and asked for confirmation before taking action. Then it reached production and refunded the same order twice. The first reaction was predictable: rewrite the prompt. Add “nev…

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  1. 2026-09-11 11:10 · DEV Community — AI
    Your AI Engineer Is Debugging Workflows, Not Prompts

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