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Your AI replies in 0.6 seconds and your first response time is still 4 hours

This story is from 2026-10-16. It is preserved in the archive; the latest stories are on the live feed.

A dental group I worked with had an AI receptionist that answered in 0.6 seconds . Their median first response time, measured across all inbound enquiries, was 4 hours 12 minutes . Both numbers were correct. The AI was fast. The business was slow, because the AI was only watching one door out of fi…

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  1. 2026-10-16 02:09 · DEV Community — AI
    Your AI replies in 0.6 seconds and your first response time is still 4 hours

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