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Your AI support agent will invent a price it was never told — here's the 3-section fix

This story is from 2026-10-12. It is preserved in the archive; the latest stories are on the live feed.

A friend runs a 40-seat restaurant. Last month he wired an AI agent into his booking inbox. Within 4 days it had quoted a customer "$45 per person, all-in, drinks included" for a set menu that costs $68. It also promised a same-day refund policy his restaurant has never had. The agent didn't halluc…

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  1. 2026-10-12 01:41 · DEV Community — AI
    Your AI support agent will invent a price it was never told — here's the 3-section fix

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