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Your Users Are Searching. Your Search Is Just Matching Keywords.

This story is from 2026-10-27. It is preserved in the archive; the latest stories are on the live feed.

Your users are searching. Your search is just matching keywords. A client had a help center built in Next.js. Hundreds of articles. Users typed real questions like "how do I get a refund" and got zero results, because no article contained those exact words. Support tickets kept growing. The wrong a…

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  1. 2026-10-27 05:42 · DEV Community — AI
    Your Users Are Searching. Your Search Is Just Matching Keywords.

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