Your voice agent waives the fee and your chat agent charges it — same AI, same week
This story is from 2026-10-24. It is preserved in the archive; the latest stories are on the live feed.
A dental group in Ohio runs four clinics. Their AI stack is tidy: one vendor, one knowledge base, two channels — an AI phone agent that answers after-hours calls, and a web chat agent on the booking page. Same pricing doc feeds both. The owner assumed "one knowledge base" meant "one set of answers.…
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- 2026-10-24 03:51 · DEV Community — AI
Your voice agent waives the fee and your chat agent charges it — same AI, same week