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A Privacy Policy Is Not a Chatbot Info Card

This story is from 2026-10-02. It is preserved in the archive; the latest stories are on the live feed.

Decide what a customer needs to know before the first message, then put it beside the chat box. If the answer is buried in a privacy policy, the customer has to leave the conversation, find the right clause, and translate legal language before deciding whether to continue. That is too much work for…

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  1. 2026-10-02 00:41 · DEV Community — AI
    A Privacy Policy Is Not a Chatbot Info Card

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