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Agents Need Agents: Why the Phone Call Is Where Agentic ROI Goes to Die

This story is from 2026-10-05. It is preserved in the archive; the latest stories are on the live feed.

If you take something and you make it agentic scale, the thing that comes after it also has to be agentic scale. If you don’t, and that’s human scale, that is where the ROI goes to die.” Joe Inzerillo, President of Enterprise and AI Technology at Salesforce, said that on stage at Dreamforce 2026. T…

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  1. 2026-10-05 11:20 · DEV Community — AI
    Agents Need Agents: Why the Phone Call Is Where Agentic ROI Goes to Die

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