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AI hallucinations are making entitled customers even worse

Madison, a server in New York City, greets every table by asking about each diner's allergies. Lately, there have been some close calls. "Sometimes people will tell me they have a shellfish allergy, and I'll come back, and they won't ask me any questions," says Madison, who asked that her last name…

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  1. 2026-10-02 12:00 · The Verge AI
    AI hallucinations are making entitled customers even worse

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