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Beyond Chatbots: How AI Digital Humans Are Changing Conversational Product Design

This story is from 2026-10-05. It is preserved in the archive; the latest stories are on the live feed.

For years, conversational interfaces were associated with chatbots. A user typed a question. The system returned an answer. If the question fell outside a predefined flow, the experience often broke down. Generative AI has changed that equation. Modern conversational systems can understand more con…

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  1. 2026-10-05 07:07 · DEV Community — AI
    Beyond Chatbots: How AI Digital Humans Are Changing Conversational Product Design

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