AINewsnow

Don't build an agent. Redesign the work.

Every week someone asks me: "How many AI agents should we build?" My answer is to start with fewer. An agent on a broken process is still a broken process Most agent projects start with a task someone dislikes: triaging tickets, drafting replies, reconciling records. An agent is built to do that ta…

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  1. 2026-11-05 00:56 · DEV Community — AI
    Don't build an agent. Redesign the work.

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