How I Architected an AI Customer Support System with React, Node.js, PostgreSQL, Redis & OpenAI
This story is from 2026-10-04. It is preserved in the archive; the latest stories are on the live feed.
Adding AI wasn’t the difficult part. Deciding where AI belongs in the application architecture was. Adding an LLM API to an application is relatively straightforward. The harder questions begin after the first API call works. Should AI run inside the user’s HTTP request? What happens when the provi…
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- 2026-10-04 05:11 · DEV Community — AI
How I Architected an AI Customer Support System with React, Node.js, PostgreSQL, Redis & OpenAI