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How much do you tell callers before transferring them to a person?

We have been using Bland with Zapier and Google Calendar for some of our call flows and the handoff part is bugging me a little If the agent knows a call needs to go to a person, do you have it explain why it is transferring them and who they are going to or just keep it short and make the transfer…

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  1. 2026-10-04 18:08 · r/AI_Agents
    How much do you tell callers before transferring them to a person?

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