I Replaced My Agent's 900-Word Instruction Prompt With 6 Examples. It Started Confidently Selling a Product I Retired in 2024.
This story is from 2026-09-16. It is preserved in the archive; the latest stories are on the live feed.
My support agent ran on a 900-word instruction prompt that I'd been polishing for two months. Every time it made a mistake, I added another rule. "Never promise refunds above $50 without flagging." "If the customer is angry, acknowledge first." "When unsure about shipping times, say 5–7 business da…
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- 2026-09-16 01:03 · DEV Community — AI
I Replaced My Agent's 900-Word Instruction Prompt With 6 Examples. It Started Confidently Selling a Product I Retired in 2024.