NiCE's next-generation Cognigy bets the hard part of AI agents is running them, not building them

NiCE's next-generation Cognigy focuses on operating AI agents rather than building them, targeting contact centers, which have been a leading use case for agentic AI.

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2026-11-14 00:49 · SiliconANGLE AI
NiCE's next-generation Cognigy bets the hard part of AI agents is running them, not building them

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