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OpenAI charged me, marked the invoice “Void,” gave me no subscription, then support kept ignoring that the payment was fully captured

I’ve been an OpenAI customer for a long time and have generally spoken very highly of ChatGPT, Codex, and the systems OpenAI has been building. Today pretty much killed that goodwill. I paid for a subscription on the web. My bank shows the payment as completed/finally captured . OpenAI’s own billin…

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Timeline · 1 report

  1. 2026-10-02 20:25 · r/OpenAI
    OpenAI charged me, marked the invoice “Void,” gave me no subscription, then support kept ignoring that the payment was fully captured

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