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Our ASR becomes garbage when callers switch languages mid sentence

The Ops lead forwarded me a transcript and I noticed that our customer started in English and finished in Hindi and the second half came out as english words that sounded kind of similar but meant something else entirely. We'd only tested on recordings where each speaker stays in one language bc th…

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  1. 2026-10-05 07:18 · r/AI_Agents
    Our ASR becomes garbage when callers switch languages mid sentence

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