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Using LLM for Text Classification with Transformers

This story is from 2026-09-02. It is preserved in the archive; the latest stories are on the live feed.

Introduction We are building a support ticket classifier that routes incoming messages to the correct department using an LLM. This helps teams automate triage without maintaining a separate NLP pipeline or fine-tuning a model. Because Oxlo.ai charges a flat rate per request, the cost stays the sam…

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  1. 2026-09-02 05:33 · DEV Community — AI
    Using LLM for Text Classification with Transformers

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