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Your AI chatbot isn't hallucinating. It's reading your outdated docs.

This story is from 2026-10-04. It is preserved in the archive; the latest stories are on the live feed.

When a support chatbot gives a wrong answer, the first instinct is to blame the model. But when I looked at how these failures are described in support and operations communities, a different pattern kept showing up: the model was faithfully repeating the documents it was given. The documents were…

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  1. 2026-10-04 03:47 · DEV Community — AI
    Your AI chatbot isn't hallucinating. It's reading your outdated docs.

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